Terms and Conditions

In this section, the USER can find all information related to the legal terms and conditions that define the relationship between users and us as the controllers of this website. As a user, it is important that you understand these terms before continuing to browse. Penta Marketing, as the controller of this website, is committed to processing the information of our users and clients with full guarantees and complying with national and European requirements regulating the collection and use of our users' personal data. Therefore, this website strictly complies with the GDPR (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE, Law 34/2002, of July 11, on information society services and electronic commerce.

General Terms of Use

These General Terms govern the use (including mere access) of the web pages that make up the www.pentamarketing.co website, including the content and services made available therein. Anyone who accesses the website, www.pentamarketing.co (“User”), agrees to be bound by the General Terms in effect at any given time on the www.pentamarketing.co portal.

General Data We Collect and How We Collect It

Read Privacy Policy

User Commitments and Obligations

The User is informed and agrees that access to this website does not, in any way, constitute the beginning of a commercial relationship with www.pentamarketing.co. Accordingly, the User commits to using the website, its services, and content without violating applicable laws, good faith, or public order.

The use of the website for unlawful or harmful purposes, or in any way that may cause damage or disrupt the normal functioning of the site, is strictly prohibited. Regarding the content of this website, the following are prohibited: reproduction, distribution, or modification, in whole or in part, without the authorization of the legitimate rights holders; any infringement of the rights of the provider or the legitimate rights holders; and use for commercial or advertising purposes.

When using the website www.pentamarketing.co, the User agrees not to engage in any behavior that could damage the image, interests, or rights of www.pentamarketing.co or third parties, or that could damage, disable, or overload the www.pentamarketing.co portal, or in any way prevent the normal use of the website. However, the User must be aware that security measures for computer systems on the Internet are not entirely reliable, and therefore www.pentamarketing.co cannot guarantee the absence of viruses or other elements that may cause damage to the User’s computer systems (software and hardware) or their electronic documents and files contained therein.

Security Measures

The personal data provided by the user to www.pentamarketing.co may be stored in automated or non-automated databases exclusively owned by www.pentamarketing.co, which assumes all technical, organizational, and security measures to ensure the confidentiality, integrity, and quality of the information contained therein, in accordance with the provisions of applicable data protection regulations.

Communication between users and www.pentamarketing.co uses a secure channel, and the data transmitted is encrypted thanks to HTTPS protocols. Therefore, we guarantee the best security conditions to ensure user confidentiality.

Claims

www.pentamarketing.co informs that there are complaint channels available for users and clients. The User may submit complaints by sending an email to info@pentapro.com, indicating the service/product purchased, the date, the user’s name, the user’s address, the date, and the reason for the complaint.

Conflict Resolution Platform

For your information, to submit your complaints you can also use the dispute resolution platform provided by the European Commission, which is available at the following link: http://ec.europa.eu/consumers/odr/

Intellectual and Industrial Property Rights

The Service and all materials included or transmitted through it, including but not limited to software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all related Intellectual Property Rights, are the exclusive property of Penta Marketing. Unless explicitly stated in this document, nothing in these Terms shall be construed as granting any license under any of these Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, perform, publish, adapt, edit, or create derivative works based on them.

In the event that a user or a third party believes that their legitimate intellectual property rights have been violated by the inclusion of certain content on the website, they must notify this circumstance to info@pentapro.com, providing the following information:

Datos personales del interesado titular de los derechos presuntamente infringidos, o indicar la representación con la que actúa en caso de que la reclamación la presente un tercero distinto del interesado.

Señalar los contenidos protegidos por los derechos de propiedad intelectual y su ubicación en la web, la acreditación de los derechos de propiedad intelectual señalados y declaración expresa en la que el interesado se responsabiliza de la veracidad de las informaciones facilitadas en la notificación.

External Links

The pages of the website www.pentamarketing.co may provide links to other websites and content owned by third parties. The sole purpose of these links is to give the User the possibility to access them. www.pentamarketing.co is not responsible in any way for the consequences that may arise for the User from accessing these links.

Likewise, the user will find within this site pages, promotions, and affiliate programs that access users' browsing habits to create profiles. This information is always anonymous and does not identify the user.

The information provided on these sponsored sites or affiliate links is subject to the privacy policies used on those sites and is not governed by this privacy policy. Therefore, we strongly recommend that Users carefully review the privacy policies of the affiliate links.

Any User who intends to establish any technical linking device from their website to the www.pentamarketing.co portal must obtain prior written authorization from www.pentamarketing.co. The establishment of the link does not imply, under any circumstances, the existence of a relationship between www.pentamarketing.co and the owner of the site where the link is established, nor does it imply acceptance or approval by www.pentamarketing.co of its content or services.

Comments Policy

On our website, comments are allowed to enrich the content and make inquiries. Comments unrelated to the website’s topic, containing defamation, insults, personal attacks, or disrespect towards the author or other members will not be accepted. Comments that contain obviously misleading or false information, as well as those containing personal information—such as private addresses or phone numbers—that violate our data protection policy will also be removed.

Comments created solely for promotional purposes of a website, person, or group, as well as anything that may be considered spam in general, will also be disregarded.

Anonymous comments, as well as those made by the same person using different nicknames, are not allowed. Comments attempting to force a debate or compel another user to take a stance will also not be considered.

Disclaimer of Warranties and Liability

The Provider does not grant any warranty nor is liable under any circumstances for damages of any kind that may arise from:

  • The lack of availability, maintenance, and proper functioning of the website, its services, and content;
  • The presence of viruses, malicious or harmful software in the content;
  • The unlawful, negligent, fraudulent, or contrary use of this Legal Notice;
  • The lack of legality, quality, reliability, usefulness, and availability of services provided by third parties and made available to users on the website.
  • The provider is not liable under any circumstances for damages that may result from the illegal or improper use of this website.

Governing Law and Jurisdiction

As a general rule, the relationships between www.pentamarketing.co and the Users of its online services, present on this website, are subject to Colombian law and jurisdiction and the courts of Colombia.

Contact

If any User has any questions about these Legal Terms or any comments about the www.pentamarketing.co portal, please contact info@pentapro.com.

On behalf of Penta Marketing, we thank you for taking the time to read this Legal Notice.